Please use this identifier to cite or link to this item: http://212.1.86.13:8080/xmlui/handle/123456789/3324
Title: Management soft skills: results oriented approach
Other Titles: Навыки управления людьми: подход, ориентированный на результат
Authors: Tols, Martins
Толс, Мартиньш
Keywords: management soft skills
навыки управления людьми
Issue Date: 21-Mar-2019
Publisher: Університет митної справи та фінансів
Citation: European Commission (2007), EU Customs Blueprints, Luxembourg, Office for Official Publications of the European Communities Belbin, M. (2010), Management Teams: Why They Succeed or Fail, Oxford, Elsevier Nadler, R.S. (2011), Leading with Emotional Intelligence, New York, McGrawHill Ruete, S.E. (2000), Facilitation 101, Toronto, International Association of Facilitators OSCE (2012), Handbook of Best Practices at Border Crossings – a Trade and Transport Facilitation Perspective, Luxembourg, Imprimerie Centrale S.A. Под. ред. В. Заложа, Б. Литовченко (2012), Инструменты эффективного управления, Киев, ВАITE World Bank (2005), Customs Modernisation Handbook, Washington
Series/Report no.: Customs Scientific Journal;№1,2013
Abstract: Management soft skills have been continuously underestimated by the state authorities, not establishing a proper balance between educational programs and practical application of acquired knowledge. There is a large variety of reasons behind, usually based on political, cultural, economical and social grounds. Some of them are relatively easy to tackle, others not at all, some need just basic knowledge, while others -deep and comprehensive understanding of psychology and extensive work experience. In this regard practical exercises combined with special environment better help to equip people with the required skills. In this article I present some of the most important findings and propositions to advocate more “practical” approach to the delivery of management soft skills. The conclusion is that the proposals can give a considerable contribution to the development of the discipline itself and to selected topics.
URI: http://biblio.umsf.dp.ua/jspui/handle/123456789/3324
Appears in Collections:Customs 2013/1

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