Abstract:
This paper was presented at the Inaugural INCU Global Conference “Trade Facilitation Post-Bali: Putting Policy into Practice” 21–23 May 2014 in Baku, Republic of Azerbaijan. The article deals with definition of world-class professional profile required for the customs officials. The authors highlight the PICARD Standards and the questionnaire, based on these standards, the principles of the CATT tool. The article also describes the Performance Indicators for Customs Administration (PMI) of the Inter-American development Bank and the proposals of the Tuning project, which is one of the greatest program involved with higher educational structures in Europe, focused on competencies and skills that enhance the best professional performance. The authors present the results of the interview concerning this issue to all WTO members in 3
languages. In conclusion, the authors evaluate the obtained results and give their opinions of the analyzed issue.
