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http://212.1.86.13:8080/xmlui/handle/123456789/2065| Title: | Through the lens of the WCO professional standards and PICARD 2020: using strategic HRM in customs development projects |
| Other Titles: | Через призму профессиональных стандартов ВТамО и ПИКАРД 2020: использование стратегических методов управления персоналом в проектах институционального развития таможенных администраций |
| Authors: | Kristjansdottir, Unnur Ýr Hartmannsdottir, Gunnlaug Gunnlaugsdottir, Sigfriður Кристджансдотир, Уннур Хартмансдотир, Гуннлауг Гунлаугсдотир, Сигфризур |
| Keywords: | strategic HRM methods Customs development projects the Icelandic Directorate of Customs staff selection staff training стратегические методы управления персоналом проект институцианального развития таможенных администраций Исландское Таможенное Управление отбор персонала обучение персонала |
| Issue Date: | 4-Apr-2017 |
| Publisher: | Academy of Customs Service of Ukraine |
| Citation: | Beardwell, J. & Claydon, T. 2007, Human resource management: A contemporary approach (5th ed.), Harlow: Financial Times Prentice Hall Customs 2020 a mission-defining strategic document concerning an effective and efficient institution, http://tollur.is/displayer.asp?cat_id=2437 Harrison, R. 1997, Employee Development, London: Institute of Personnel and Development Kristjansdottir, U. Y. 2012, Building new customs IT systems: Challenges for strategic HR management in a small Customs Force, Unpublished Conference Proceedings, PICARD 2012. Landy, F. J. & Conte, J. M. 2010, Work in the 21st Century: an introduction to Industrial an Organizational Psychology (3rd ed.), Hoboken, New Jersey: John Wiley and sons Organ, D. W, Konovsky, M. 1989, “Cognitive versus affective determinants of organizational citizenship behavior”, Journal of Applied Psychology, 74(1), pp. 157-164 A Strategic Roadmap for the PICARD Programme in 2020, http://incu.org/docs/ PICARD_2020_-_Strategic_Roadmap.pdf Werner, J. M. & DeSimone, R. L. 2009, Human resource development (5th ed.), Mason, Ohio: South-Western/Cengage Learning. WCO Professional Standards, http://incu.org/docs/ WCO_PICARD_Professional_Standards.pdf |
| Series/Report no.: | Customs;№ 2, 2013 |
| Abstract: | The research effort described in this paper focuses on specific issues related to the use of strategic Human Resource Methods within the boundaries of a development project undertaken by the Icelandic Directorate of Customs. The project revolves around the development and adaptation of new Customs IT systems. The focus of the research effort is to shed light on, and seek answers to, the question: What challenges do development projects pose for strategic HRM within Customs setting? The emphasis is on investigating the effectiveness of traditional/strategic HRM methods when selecting and training staff for work in Customs development projects. Related to the staff selection aspect is an emphasis on the definition and analysis of the skills and qualifications the optimal development project employee should possess and how this impacts staff training. |
| URI: | http://hdl.handle.net/123456789/2065 |
| Appears in Collections: | Customs 2013/2 |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| CSJ_2013_02all-10-20.pdf | Електронне видання | 386,02 kB | Adobe PDF | View/Open |
| CSJ_2013_02all-111-123.pdf | Електронне видання | 401,99 kB | Adobe PDF | View/Open |
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