Digital transformation as a tool for efficient management: a case study in business process management

Abstract

Successful digital transformation is essential for modern enterprises, directly influencing their competitiveness and long-term sustainability. Managing business processes effectively in this context requires a balance between innovation and practicality, ensuring transparency and stakeholder involvement in decision-making. The aim of this article is to define optimal strategies and tools for managing business processes through successful digital transformation. Digitalization not only enhances operational efficiency but also strengthens competitiveness and long-term sustainability. In this context, businesses must balance innovation with pragmatism while ensuring transparency and stakeholder engagement in decision-making. A significant challenge lies in forecasting the expected impact of digital initiatives and evaluating their feasibility, particularly in relation to democratic values and social equity. To achieve this goal, appropriate research methods have been selected. This study employs a combination of qualitative and quantitative approaches to analyse digital transformation trends and their effects on business process management. A systematic review of current digitalization strategies is conducted, focusing on best practices for implementation. Predictive modelling and data analytics are used to assess the potential outcomes of digital initiatives, while case studies illustrate successful transformations across various industries. Additionally, a stakeholder analysis framework is applied to evaluate engagement levels and decision-making inclusivity. The findings of this analysis indicate that enterprises adopting a structured approach to digital transformation experience improved operational efficiency, enhanced adaptability to market changes, and increased stakeholder participation. The research highlights key factors influencing digitalization success, including organizational readiness, technology integration, and strategic alignment with industry priorities. Moreover, predictive monitoring of business processes enables companies to filter and prioritize digital initiatives that align with sustainable growth objectives. In conclusion, effective business process management in the digital era requires a comprehensive strategy that integrates innovation, transparency, and stakeholder engagement. Organizations should foster initiatives that promote broader access to information and participatory decision-making. Strategic planning should be informed by predictive assessments of digital transformation impacts, ensuring alignment with industry needs and long-term business objectives. Ultimately, a well-defined digitalization strategy enhances competitiveness while upholding principles of social responsibility and inclusive economic development.